KHEAA has been contracted to complete all verification services on behalf of University of Charleston. All verification will be completed online by KHEAA Verify. You will begin receiving notifications from KHEAA to create an account in order to submit the requested information as required by the Department of Education. All communication regarding the verification process will come from KHEAA from this point forward, communication will be emails, text, and phone calls. The Financial Aid Office will have informational fliers as well as business cards for KHEAA which can provide further information.
Students and parents can sign in and complete the process online at www.kheaaverify.com/charleston. Student and parents should contact KHEAA Verify with any questions concerning the receipt of their documents or status of their verifications, using the contact information below:
P.O. Box 4048
Frankfort, KY 40602
Verification – What is it?
Each year, the U.S. Department of Education (DOE) selects Free Application for Federal Student Aid (FAFSA) for a review process called “verification”.
Verification is where the student and the parents or spouse, if applicable, provide documentation that supports the information reported on the FAFSA. The following are the main reasons students are selected:
- The student was selected randomly.
- The FAFSA application has incomplete data.
- The data on the FAFSA application appears to contradict itself.
- The FAFSA application has estimated information on it.
The U.S. Department of Education has customized the verification process to focus only on specific items for each student.