University of Charleston

Posted July 29, 2020

Financial Aid Assistant

 University of Charleston


Job Summary:

The Financial Aid Assistant is responsible for assisting in the overall operations of the Financial Aid Office.  The Assistant is responsible for processing student financial aid applications, answering concerns of parents and students, and performing other duties in support of the operation of Financial Aid function for the University.  Position reports to the Director of Financial Aid.


Essential Functions of the Position:

Provide direct, quick, accurate, and convenient service to parents and students through addressing a range of student financial aid needs which require immediate attention. This includes, but is not limited to, the following functions on an as needed basis:

  • Assist students in making application for financial aid;
  • Assist students with accessing their tax transcripts and verification documents;
  • Assess students’ financial aid status;
  • Work cooperatively with other offices on campus particularly Admissions and the Athletic Department;
  • Participate in University activities, e.g., Experience UC Day, Maroon & Gold Day, and other financial aid events;
  • Process alternative loans using ELM;
  • Process state scholarship and grant awards, including verifying program eligibility rosters;
  • Assist in monitoring College Work Study, Nursing Loans, Perkins Loans as well as maintaining open and accurate line of communication with ECSI and NSLDS;
  • Assist in the monitoring of satisfactory academic progress for financial aid recipients;
  • Assist in the annual University audit as needed;
  • Assist students in accessing data in the Colleague System; and
  • Perform related duties as necessary and as assigned.



  • Bachelor’s degree Recommended
  • 2 years direct Financial Aid experience or 4 or more years Accounting or other relevant experience
  • Applicable experience and Assistant competencies will be considered
  • Ability to maintain confidentiality of information
  • Ability to prioritize and organize effectively
  • Ability to communicate effectively with the various customer bases, e.g., students, staff, faculty, and external contacts
  • Ability to utilize a personal computer and familiarity with Microsoft Office Suite applications
  • Ability to work independently with little supervision
  • Results-oriented interpersonal and organizational skills
  • Knowledge of general office procedures
  • Ability to handle multiple projects simultaneously
  • Flexible, resourceful, willing to learn\cross-train
  • Must be a team player
  • Other duties assigned


Review of resumes will begin immediately and continue until the position is filled.


Interested applicants should submit a letter of interest, a current resume, and the names of three professional references with contact information (including email address if available) to:

University of Charleston
Christine Tomczyk
2300 MacCorkle Ave, SE
Charleston, West Virginia 25304


The University of Charleston is an Equal Opportunity employer