Frequently Asked Questions
How are classes going to be delivered in Charleston after Thursday, March 19?
UC has transitioned all Charleston campus, in-seat classes, to online instruction effective March 19, 2020. Students will receive information and instructions from faculty regarding individual courses. Existing eLearn courses will continue to be used. Specific transition information for laboratory, clinical, internship and similar experiential courses will be provided.
I attend classes in Beckley. What changes should I expect?
UC transitioned all Beckley campus, in-seat classes, to online instruction effective March 19, 2020. Students will receive information and instructions from faculty regarding individual courses. Existing eLearn courses will continue to be used. Specific transition information for laboratory, clinical, internship and similar experiential courses will be provided.
Can I withdraw from a Spring 2020 course?
Yes. The University has extended the Course Withdrawal deadline for Spring semester courses until April 27th. This decision applies to both 15-week courses as well as 7-week courses which began on March 9, 2020. A student who drops a course by the last day of classes for the Spring semester will receive a “W” on the student’s transcript for the course. The “W” for the course will not be included when calculating the student’s cumulative GPA for the semester. Prior to withdrawing from a course students should consult with their faculty advisor, the financial aid office and, as appropriate, their athletic coach to discuss the consequences of dropping a course. Course withdrawal forms can be obtained by e-mailing the Student Solutions Office at email@example.com or firstname.lastname@example.org
Who should I contact about technology issues during the transition?
Contact the Help Desk at email@example.com
Are current online classes being altered at all?
No. Current online classes will continue as scheduled.
Who should health science and other students contact with questions about clinical rotations, internships, etc.?
Specific transition information for laboratory, clinical, internship and similar experiential courses will be provided by your professor or instructor.
Will I still graduate on time?
Students will earn their degree and be considered a graduate of the University of Charleston upon completion of their academic requirements.
Is commencement postponed?
The May 2020 campus commencement activities have been postponed.
The University will hold a Virtual Commencement on May 2, 2020. Details will be forthcoming soon.
A December 2020 Commencement Ceremony on the Charleston campus will be available for all students eligible for the May 2020 ceremony. Pinning and other professional ceremonies will also be rescheduled for December 2020. More information will be forthcoming as it becomes available.
Caps and gowns should arrive on campus next week. We cannot distribute them on campus at this time. Information on having your regalia shipped to your current location will be coming soon.
Will any activity still be permitted on campus?
All university campus buildings are closed. Students remaining in the residence halls may use campus outdoor facilities and use curbside takeout service in the Food Court, accessible from the back patio.
Students who are no longer living in our residence halls may not come to campus unless given permission to do so. Communications with professors, support offices, and fellow students should be conducted electronically. No visitors will be allowed on-campus facilities.
Both the Mountain East Conference and the NCAA have suspended all spring athletics competition indefinitely. In light of this, we regret that the University of Charleston Spring 2020 sports schedules have been canceled.
Will the Library be closed?
The UC Library is now physically closed but is offering remote library hours (email & phone) from 8:30 a.m.-5:00 p.m. Monday-Friday & Noon – 5:00 p.m. Saturday and Sunday. *Library Chat services will be available from 8:30 am – 7 p.m. Monday-Thursday
Due to the transition, can I apply for a refund on my tuition, room, or board?
Students leaving the residence halls will receive room and board prorated credit for the vacated time. Information on student account credit will be provided by the Financial Aid Office. Since classes will be continuing, there are no tuition refunds.
Will the main UC offices be open?
All offices essential for continued operations will remain staffed and accessible via phone and email. Please use the University Contacts link found at the top of this page, and the University Directory which can be accessed at the bottom of each webpage.
What if I can’t go home?
If moving out of the residence halls at this time represents a challenge or hardship, you may apply to remain in University housing by completing and submitting the Special Housing Request form by Tuesday, March 17th at 5 p.m. This form will be available via the UC Housing Portal.
Is anyone still living on campus?
Students for whom moving out of the residence halls at this time represented a challenge or hardship applied to continue staying on campus. A small % of students were approved and are living in UC residence halls.
Will the May or summer semester also be altered?
Classes starting in May 2020 will be online. More information on the Summer 2020 schedule will be forthcoming.