University of Charleston

Posted September 15, 2020

Desk Assistant, Student Life


University of Charleston


Job Summary:

The Desk Assistant (DA) is a staff member employed by the Student Life Department. Desk Assistants are expected to behave in a mature and responsible manner, using good judgment, abiding by local and institutional policies.

The scheduled shift is five (5) days a week between the hours of 10:00 p.m. to 3:00 a.m. This position is classified as part-time. The Desk Assistant is a 10-month position and employees do work when students are on break.


Duties and Responsibilities:

  • Responsible for the safety of the residence halls
  • Have good interpersonal skills and demonstrate the ability to relate to people
  • Demonstrate good clerical and communication skills
  • Enforcing the Visitation Policy and other related policies
  • Remain calm and respond appropriately to any emergency situation while on‐duty. Following all fire alarm system and emergency evacuation procedures appropriately
  • Verifying resident’s identification cards
  • Signing in/out guests
  • Effectively managing the area surrounding the desk
  • Maintaining a customer service approach while on duty
  • Maintaining a positive and open communication with other Desk Assistants and supervisory staff members
  • Attending regularly scheduled meetings/training
  • Ensuring that there is a positive and safe environment
  • Adhere to established Front Desk dress code and expectations
  • Maintaining a neat and clean appearance at Front Desk, at all times
  • Other duties as assigned


Preferred Qualifications:

  • High school diploma or equivalent
  • Candidates must meet state and federal regulations (ie: FERPA, Title IV, etc.)
  • Previous experience as a Desk or Administrative Assistant preferred
  • Interpersonal skills


Review of resumes will begin immediately and continue until the position is filled.


Interested applicants should submit a current resume and contact information for three professional references to:

University of Charleston
Darius Hardy, Resident Director
2300 MacCorkle Ave. SE
Charleston, WV 25304



The University of Charleston is an Equal Opportunity Employer